The DATA panel

The DATA panel is a dropdown attached to the DATA button in the top header, accessible from every page. It lists every datasource connected to the current workspace along with each one’s Data Sync Status and the time of its last successful sync.

The DATA panel shows workspace-wide datasource health at a glance. For per-metric freshness, see the ℹ️ panel. For full datasource management (reauthorize, pause, delete, connect new), open Settings via the Manage Integrations → link at the bottom of the panel.

Opening the DATA panel

The DATA panel open in the top header, listing connected datasources with their sync status and last-sync timestamps.

Click the DATA button in the top header. The dropdown lists every connected datasource in the current workspace.

What an entry looks like

Each datasource entry in the dropdown shows four fields, laid out in a single row:

[ Shopify logo ]   my-store.myshopify.com   ● Active   Last sync 4 hours ago

The platform logo and name identify the integration (Shopify, Google Ads, Klaviyo, etc.).
The account or ID identifies the specific account this integration is bound to — a Shopify shop slug, a Google Ads account ID, an ad account name.
The Data Sync Status badge shows the current state of the sync pipeline (values below).
The last-sync timestamp is the time of the most recent successful sync, in relative format (“4 hours ago”, “8 months ago”).

What’s shown per datasource

Column	Contents
Platform	Datasource name (Shopify, Google Ads, Klaviyo, etc.)
Account / ID	The specific account this integration is bound to (e.g. a Shopify shop slug or a Google Ads account ID).
Data Sync Status	Current state of the sync pipeline (see below).
Last sync	Time of the most recent successful sync — relative format (“4 hours ago”, “8 months ago”).

Data Sync Status values

Status	Meaning
Active	Sync is running on its normal schedule.
Inactive	Sync is paused (via the Stop Data Sync action in the datasource detail panel, or platform-side).
Not synced	Connection exists but no sync has run yet — typical for a brand-new connection or one that hasn’t passed its first scheduled sync.
fetching historical data	The initial backfill is in progress. Larger stores can take hours; the workspace remains usable.

Data Sync Status is one of two independent status fields a datasource carries. The other — Connection Status (Connected / Reauthorize) — covers authentication health and is visible in Settings → Integrations → Datasources rather than this header dropdown. See Integrations overview for the full model.

Manage Integrations link

The dropdown ends with a Manage Integrations → link that jumps to Settings → Integrations → Datasources — the full management surface where each datasource exposes its Connection Status, sub-account selector, audit trail, and actions (Reauthorize, Stop Data Sync, Delete).

Workspace scope

The DATA panel reflects the current workspace only. Switching workspaces changes the list of datasources shown.

Common questions

The DATA panel shows Active but a tile still looks stale.
The datasource is syncing, but the metric’s calculation step may not have caught up. Open the ℹ️ panel on the stale tile to see its calculation timestamp.

Why is “last sync” sometimes older than expected?
Each platform has its own sync cadence and rate limits. Hourly is typical; some platforms throttle at peak times.

Does opening the DATA panel trigger a sync?
No. The panel displays status only. To trigger a fresh sync, open the datasource detail in Settings → Integrations → Datasources.

A datasource expected to be in the workspace doesn’t appear.
Either the datasource isn’t connected in this workspace, or the current workspace differs from the one you intended to view. Confirm via the workspace selector.

Troubleshooting

Every datasource shows Inactive — sync was paused workspace-wide. Re-enable each from Settings → Integrations → Datasources.
A datasource is stuck at fetching historical data for over a day — for stores with very large histories this is normal; for smaller stores, contact support.
Status is Active but the timestamp is hours old — the datasource may be rate-limited or backfilling. Check the detail panel for messaging.